Blog by Amy

Imagine a usual day. You grab a coffee and settle in at your desk. You conduct two productive client meetings and go for lunch before the afternoon’s tasks. There’s nothing unusual; it’s just a typical day. Then you answer the phone, you hear the hospital chaplain’s voice …..and nothing is ever the ...

It is inevitable. As a professional with long-term clients, soon or later you will be face-to-face with a client in grief or transition. What do you do? What do you say?