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Thursday, July 29, 2010
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Grieving people come in all shapes and sizes - widows, widowers, parents, children, best friends, business colleagues and casual acquaintances. Sometimes the grief is life's most devastating kind...the death of a spouse, parent, child or close friend. Other times, grief comes in the form of a relationship ended, a job lost or even a job won. Whatever its form, grief is worth understanding and worth working through. The founder of Corgenius testifies to that with her life. What many people don't know is that grief support can be taught. Everyone can learn excellent ways to support all the grieving people who will cross their path in a lifetime. On this page we tell you about the services and products we offer.
Grieving people come in all shapes and sizes - widows, widowers, parents, children, best friends, business colleagues and casual acquaintances. Sometimes the grief is life's most devastating kind...the death of a spouse, parent, child or close friend. Other times, grief comes in the form of a relationship ended, a job lost or even a job won. Whatever its form, grief is worth understanding and worth working through. The founder of Corgenius testifies to that with her life. What many people don't know is that grief support can be taught. Everyone can learn excellent ways to support all the grieving people who will cross their path in a lifetime. On this page we tell you about the services and products we offer.
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| We Do Six Things Better Than Anyone We Know
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We promise to teach and entertain you, surprise and delight you, challenge and change you.
- We speak at events and conferences as a keynote or workshop presenter.
- We deliver private, in-office training ranging from a one-hour session to a multi-day engagement.
- We provide phone coaching to answer questions or address specific situations. This reaches both sides of the table; in addition to using the service personally, a Corgenius client can pay for or recommend coaching to their client or family member. Click here to listen to sample coaching phone calls.
- We custom-write anything from condolence cards to articles for your newsletter.
- We conduct client-sponsored seminars with topics ranging across a broad spectrum - i.e. ensuring end-of-life wishes are followed, supporting friends and family in tough times, finding life after loss and grief, surviving widowhood, etc.
- We offers lists of resources, including an annotated bibliography of over 80 books that advisors can read, recommend, or give as gifts, with each book described in detail to make selections easier.
Most of our workshops are delivered at industry conferences or private corporate training. However, several times per year we self-sponsor workshops. See Engagements for these sessions.
We promise to teach and entertain you, surprise and delight you, challenge and change you.
- We speak at events and conferences as a keynote or workshop presenter.
- We deliver private, in-office training ranging from a one-hour session to a multi-day engagement.
- We provide phone coaching to answer questions or address specific situations. This reaches both sides of the table; in addition to using the service personally, a Corgenius client can pay for or recommend coaching to their client or family member. Click here to listen to sample coaching phone calls.
- We custom-write anything from condolence cards to articles for your newsletter.
- We conduct client-sponsored seminars with topics ranging across a broad spectrum - i.e. ensuring end-of-life wishes are followed, supporting friends and family in tough times, finding life after loss and grief, surviving widowhood, etc.
- We offers lists of resources, including an annotated bibliography of over 80 books that advisors can read, recommend, or give as gifts, with each book described in detail to make selections easier.
Most of our workshops are delivered at industry conferences or private corporate training. However, several times per year we self-sponsor workshops. See Engagements for these sessions.
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Printable Brochure
Printable Brochure
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| The Science, Then Art, of Grief Support
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| The Gravity of Good Business
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The people that hire us all have one thing in common---they know that the empathetic bond and rapport they establish with their clientele is crucial to creating the trust and long term loyalty upon which good business is based. They know that there are helpful ways to support grieving clients and want to learn the art and science of grief support.
People in this country are hungry for community, for understanding, and for stable and loyal relationships. We live in such a mobile, transient society. People gravitate toward anything, even service providers, that give them a sense of security, anything they believe they can trust, anything which can legitimately hold their loyalty.
It would be nice if they gravitated to you.
The people that hire us all have one thing in common---they know that the empathetic bond and rapport they establish with their clientele is crucial to creating the trust and long term loyalty upon which good business is based. They know that there are helpful ways to support grieving clients and want to learn the art and science of grief support.
People in this country are hungry for community, for understanding, and for stable and loyal relationships. We live in such a mobile, transient society. People gravitate toward anything, even service providers, that give them a sense of security, anything they believe they can trust, anything which can legitimately hold their loyalty.
It would be nice if they gravitated to you.
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Training Modules for Service Professionals
Modules for All People
Amy Answers
Between Survivors
Call One
Call Two
You Need to Upgrade Your Flash Player
You Need to Upgrade Your Flash Player
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| Modules for Service Professionals
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Prepare To Meet Thy Boom - Part One
Financial professionals hear endless sessions on annuity products, safe withdrawal rates, and fiduciary responsibility. But how many are prepared for the first meeting with a client whose spouse just died? The client base is aging, and professionals are increasingly faced with situations of loss and transition. Too many lose assets because they don’t understand how to help grieving people make financial decisions, or how to offer genuine comfort without intruding into personal lives.
This unique workshop is packed with 21 practical, immediately applicable skills. Learn the one thing you must never say to a grieving person. Understand why it’s a bad idea to hand a tissue to an emotional client, and what you should do instead. Discover how a person’s thinking and decision-making processes change when they grieve, and how you can interact in helpful ways. Find out how to handle a client’s money fears, and how to talk with a grieving person about a future they feel has vanished. Get the answers you need so you can meet client needs and build meaningful trust and loyalty.
Help! What Do I Say? - Part Two
As baby boomers age, service professionals will deal with an ever-increasing number of deaths among their clients. Yet many professionals avoid services for a client’s family member because they are so uncomfortable. What does a professional say and do at a wake, shiva, or post-death gathering? What do you write in a condolence card, what kind of card is most comforting to send, and when do you send it? Which five commonly-used phrases should you avoid, and what do you say instead? When you have an appointment several months after the death, do you still mention the name or is that opening old wounds? What is the best way to follow up in the year after a death? This workshop gives knowledge that erases the discomfort and allows professionals to confidently talk with and support their clients following a death or loss.
Preparing For The Inevitable - Part Three
It’s the nightmare scenario: medical personnel need to decide when to start or stop treatment for an unconscious patient, but there is no way to find out what the patient wants. Can you help your clients avoid that situation? Learn how to help your clients live the way they choose until they take their last breath. Gain skills to comfortably and knowledgeably initiate invaluable conversations about life insurance, durable powers of attorney, living wills, and other instruments that allow greater control through the end of life. Gain insight into the eight legal, medical, and legacy documents that all your clients should have. Help ensure your clients’ wishes are properly documented and respected, so you become the advisor they trust to achieve their goals and live fully.
When Your Client Is Dying - Part Four
Seventy percent of people in the United States die of a chronic or terminal illness. Yet most people are terribly uncomfortable around a dying person. Are you one of them? When your client is given a terminal diagnosis, do you know what to say in the office? What kinds of things help facilitate the financial decisions that need to be made? What can you do to help clients have the four things people need in order to die in peace? How can you bring family members into the process in ways that prevent later problems? Learn to establish yourself as a trusted advisor who knows how to support clients and their families through illness and dying, so you can truly help people while solidifying lasting professional relationships.
The Wise Guide - Part Five
When clients are going through any major transition, whether due to death, divorce, job loss, or market collapse, they are emotional, sometimes irrational, and more fickle than ever. Could you be unintentionally alienating your clients because of what you don’t understand? For instance: Do men and women grieve differently? What are the six types of loss people experience, and the five ways loss can hit? How long does grief last, and how do you know whether you should refer a grieving client for professional help? How do you recognize the “if-only” syndrome, and how do you help a client deal with it? What simple techniques and skills can you use to relate more comfortably to an emotional client and pace them through the financial decision-making process? Learn all this and more about how grief affects your professional relationship with your clients.
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Heal Back to Life After Loss
Everyone experiences loss, whether from death, divorce, or other major transition. In the midst of it, hope can seem lost and you may even feel like you will never be happy again. Would you like to help yourself or help those you love?
Learn from a professional in the field who has been there herself and has continued to coach grieving people for over 20 years. Learn about grief itself - what it feels like and what is normal. Then learn practical strategies - what to say, what to do, and how to help yourself or your loved ones become whole again. Heal back to life, so you can live it vibrantly.
Your Life. Your Choice
Do you want to have as much control over your life as possible right up to the end? Do you want to pass on your wisdom, life lessons, and legacy to those you love? You are not alone. Learn what you need to know about completing eight documents that can help make that happen. Understand the options, limitations, usefulness, and relevant issues. Get the facts in sensible, easy-to-understand language so you can prepare to live as fully as possibly until you take your last breath, while relieving your loved ones of making difficult decisions without knowing what you want.
Help a Child Grieve
Grief is tough enough for adults. It is even more difficult for children if the adults around them don't know how to help. Do you know what to do when a child or teen is grieving? What difference does age make? What are a grieving child’s greatest concerns? What are the signs of normal grief in a child, and what are warning signs? Is there anything you can do before grief strikes so both you and the children are better prepared? Come for information, practical tips, and the knowledge you need to make a difference in a sad young person's life.
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One part of "Amy Answers" provides on-demand coaching, over the phone or in-person, when you want personal input on how to handle a specific situation or how to better understand what you have picked up in one of our other offerings.
The writing part of this service enables you to communicate with grieving people in a highly personal and highly knowledgeable fashion. The process is simple. We discuss with you the circumstances of a situation. We then draft a letter for you. You make editorial adjustments, perhaps interact with us on it a few more times, then send it. The letter helps you support your client or patient and educates both parties.
Both services ensure that you are never left without resources when you need additional coaching, help, or instruction.
The process begins by you buying block of coaching, writing, training, and consulting hours through our online store.
One part of "Amy Answers" provides on-demand coaching, over the phone or in-person, when you want personal input on how to handle a specific situation or how to better understand what you have picked up in one of our other offerings.
The writing part of this service enables you to communicate with grieving people in a highly personal and highly knowledgeable fashion. The process is simple. We discuss with you the circumstances of a situation. We then draft a letter for you. You make editorial adjustments, perhaps interact with us on it a few more times, then send it. The letter helps you support your client or patient and educates both parties.
Both services ensure that you are never left without resources when you need additional coaching, help, or instruction.
The process begins by you buying block of coaching, writing, training, and consulting hours through our online store.
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This practical service provide one-on-one, in-person grief coaching for you or someone you serve. These sessions function in the time-honored way of sharing the burden with one who understands. You talk confidentially about what you are experiencing, and get the basic support and information you need to cope and heal.
These are not counseling sessions – if you require psychiatric treatment or psychological counsel, we refer you to an appropriate practitioner.
This practical service provide one-on-one, in-person grief coaching for you or someone you serve. These sessions function in the time-honored way of sharing the burden with one who understands. You talk confidentially about what you are experiencing, and get the basic support and information you need to cope and heal.
These are not counseling sessions – if you require psychiatric treatment or psychological counsel, we refer you to an appropriate practitioner.
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